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We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Trela 브랜드의 96피스 코헤시브 반창고 세트는 가볍고 융통성 있는 무광 피부 색상 스트랩을 제공합니다. 피부에 부드럽게 닿는 비직물(논 원섬유) 소재로 만들어져 활동 중에도 통기성을 유지하며, 피부 자극을 최소화합니다. 1인치 x 5야드와 2인치 x 5야드의 두 가지 크기로 구성되어 있어 손목, 발목, 손가락, 무릎 등 다양한 부위를 단단하고 편안하게 감쌀 수 있습니다.
운동 중 손목을 고정하거나 발목을 보호하고 싶은 때, 반복적인 작업으로 손가락을 보호하고 싶을 때 활용해 보세요. 피부 톤에 잘 어울리는 누드 색상 덕분에 어떤 의상에도 잘 매치되며, 외관상 눈에 덜 띕니다. 반창고의 은은한 색상은 일상 생활에서도 discreet한 사용이 가능합니다. 또한 반려동물이 가볍게 움직일 때 보호대 역할로도 사용할 수 있어 가족 구성원 모두에게 실용적인 선택이 될 수 있습니다.
구매하신 분들 사이에서 실용성은 물론 선물로도 좋다는 평이 많습니다. 스포츠를 즐기는 친구나 가족에게 간단하고 실용적인 선물이 되어 줄 수 있습니다. 두 가지 사이즈의 조합은 다양한 상황에 대비하기에 충분합니다.
총 96개의 코헤시브 반창고가 포함되어 있어 가정은 물론 공유 사용에도 적합합니다. 화면 설정에 따라 색상의 차이가 보일 수 있습니다.
Q: What sizes are included in the Treela cohesive bandages bundle?
A: Includes two sizes: about 1 inch by 5 yards and 2 inches by 5 yards.
Q: Are these wraps suitable for pets or athletes?
A: Yes—soft, breathable, self-adhering wraps work for people and pets during light activity and sports.
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
The following items cannot be returned:
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
We currently ship exclusively within the United Kingdom, including:
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delivery delays may occur due to:
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
We will resolve the issue as quickly as possible.
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
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