Smusrks Ice Machine for Knee After Surgery - 15QT Cold Therapy, 6-Level Timer & 3 Flow Rates
Effortless cold therapy for knee and beyond The Smusrks Ice Machine is designed to simplify post-surgical care and ongoing swelling...
Vendor:
Smusrks
Product type:
Health Care
- £126.21
- £126.21
- Unit price
- per
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Description
xEffortless cold therapy for knee and beyond
The Smusrks Ice Machine is designed to simplify post-surgical care and ongoing swelling management with a thoughtful blend of performance and ease. Its 15-quart insulated tank holds a generous supply of ice, enabling longer cooling sessions without constant refills. A brushless pump runs quietly to keep disruption to a minimum, so you can focus on recovery at home, in the office, or while traveling.
With a universal therapy pad and adjustable settings, you can tailor cold compression to your needs for knees, shoulders, hips, ankles, and more. The system emphasizes simplicity: a remote control and a programmable timer let you schedule sessions from the couch or bed, and an auto-shutoff feature adds an extra layer of safety for day or night use.
Highlight features at a glance
- Large 13L (15-quart) insulated tank supports up to 12 hours of cooling per fill, depending on usage.
- Three flow rates and six timer levels give you flexible, customizable therapy sessions (10–60 minutes).
- Ultra-quiet brushless pump runs below 15 dB, so you can rest or work nearby without distraction.
- Fully leak-proof pipeline and medical-grade connectors help keep therapy clean and dry.
Designed for life on the go
Portability matters: the unit is lightweight, collapsible, and travel-friendly. The universal therapy pad includes adjustable straps to stay in place while you go about daily activities, travel, or recovery at home. This setup supports cold compression across multiple joints with comfort and stability.
Durability and support you can rely on
Along with a leak-proof build, Smusrks backs the system with lifetime support and a rapid response for inquiries. The durable connectors and practical design aim to make recovery less disruptive, not more complicated.
What it may offer in your routine
While outcomes vary, users often appreciate the ability to customize therapy sessions, choose safe auto-shutoff, and enjoy quiet operation that fits into daily routines. The unit is suitable for knees, shoulders, hips, and ankles thanks to the universal pad.
What’s included
- Ice machine unit with 15-quart tank
- Universal therapy pad with adjustable straps
- Remote control and programmable timer
- Leak-proof tube system and connectors
FAQ
Q: Which joints can the Smusrks Ice Machine support with the universal pad?
A: The universal therapy pad fits knees, shoulders, hips, ankles, and more for cold compression across multiple joints.
Q: How long can you run therapy on a full 15-quart tank?
A: It supports up to 12 hours of cooling per fill, depending on usage and settings.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
