Secret Slippers Women's Walking Shoes with Arch Support, Adjustable Closure, Extra Wide
All-day comfort with a fit that adapts to you Secret Slippers Women's Walking Shoes blend soft fabrics, a responsive sole,...
Vendor:
Secret Slippers
Product type:
Health Care
- £87.86
- £87.86
- Unit price
- per
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Free Shipping
We offer free standard shipping to every province and territory in United Kingdom.
Free Returns
Learn More.
Seasonal Shipping Delays to Outer Regions
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Description
xAll-day comfort with a fit that adapts to you
Secret Slippers Women's Walking Shoes blend soft fabrics, a responsive sole, and supportive features to help you move through errands, commutes, and casual outings with ease. The design pairs a gentle air cushion with high-density memory foam, creating a plush feel underfoot that softens impact at every step.
Inside, a supportive insole system with anatomical arch support targets the midfoot for a steadier stride. The cushioning layers work in harmony to provide a pillow-like sensation without sacrificing resilience, so you can stay on your feet longer without fatigue. While these shoes are designed for everyday comfort, they’re not a medical device and results may vary by person.
Key features at a glance
- Air Cushion Design: absorbs shock for a smoother, more confident walk.
- Memory Foam Cushioning: yields a plush feel under the arch and heel.
- Arch Support: designed to support the arch and reduce strain on the foot.
- Layered Cushioning: multiple layers provide softness with responsive support.
- Seam-Free Lining: gentle against sensitive skin with reduced irritation.
In addition, you receive a 3-pair insole system that includes one arch-support insole plus two spacer insoles (3 mm and 5 mm). These spacers let you customize volume for a secure, comfortable fit and accommodate foot swelling. The interior is finished with extra foam padding to minimize pressure points during long wear sessions.
Customize your fit for swollen or wide feet
- Extra-wide widths and an adjustable closure help you find a stable, roomy fit.
- Removable insoles let you tailor height and support to your preference.
- Eight available sizes (from 6 to 10, including half sizes) ensure more precise options.
Whether you’re stepping through a busy workday, running errands, or enjoying a longer stroll, these sneakers are designed to support comfort and fit across a range of daily activities. The clean silhouette blends with casual wear, while thoughtful features aim to ease the experience of daily foot fatigue.
Note: Benefits described reflect product design and everyday usage; individual results depend on personal fit, walking patterns, and activity levels.
FAQ
Q: What makes Secret Slippers suitable for swollen feet or wider widths?
A: The shoes come in extra-wide sizes and boast a roomy toe box, plus an adjustable closure and removable insoles for a tailored fit.
Q: How do the removable insoles and spacers work?
A: One arch-support insole ships with the pair, plus two spacer insoles (3 mm and 5 mm) to customize volume and comfort.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
