QAIHOE Infrared Light Therapy Lamp 275W with Adjustable Stand and Remote Control
Overview of the QAIHOE 275W Infrared Lamp The QAIHOE infrared light therapy lamp is a compact, powerful option designed for...
Vendor:
QAIHOE
Product type:
Light Therapy
- £133.88
- £133.88
- Unit price
- per
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Free Returns
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Seasonal Shipping Delays to Outer Regions
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Description
xOverview of the QAIHOE 275W Infrared Lamp
The QAIHOE infrared light therapy lamp is a compact, powerful option designed for home use. A 275W infrared bulb delivers steady warmth through a 360 degree rotating head, while the sturdy floor stand moves easily on four omni directional wheels. The height and angle are adjustable so you can target specific areas with minimal setup.
Designed with user comfort in mind, this lamp makes it simple to customize your session. You can set the temperature and time via a convenient remote, avoiding the need to walk over to the lamp each time you want to tweak the settings. While the device is not a medical device, it is built to provide warm, localized heat that can be directed where you want it, making it suitable for at home routines after workouts or long days at a desk.
Key Features
- 275W high power infrared lamp for noticeable warmth
- Adjustable warmth with a freely controllable temperature
- 360 degree rotating light head for versatile targeting
- Floor stand with four movable omnidirectional wheels for easy repositioning
- Remote control to adjust brightness and set the timer from a distance
- Simple setup with included installation kit and manual
Versatile At Home Use
With quick sessions in the 5 to 25 minute range, you can tailor warmth to your comfort level. Use it for targeted warmth on different body areas such as the back, shoulders, hips, or legs. The flexible head and adjustable stand make it easy to align the heat exactly where you want it, whether you’re resting on a couch or sitting in a chair.
The lamp is designed for a broad audience, including younger users, adults, and older adults who appreciate a no fuss setup and the freedom to adjust the intensity and duration. It can serve as a convenient home complement to routine wellness or recovery practices, without promising specific outcomes.
What’s in the Box
- Lamp base with 275W infrared lamp
- Remote control for quick adjustments
- Installation kit and user manual
- Compatible with a floor stand designed for easy mobility
Warranty and Support
We stand behind the product with a 12 month warranty on the lamp base and a 90 day warranty on the bulb. If any issues arise, contact us for assistance because customer satisfaction is a top priority.
Usage Tips and Safety Notes
To get the most from your sessions, position the lamp at a comfortable distance and adjust the height to align with the target area. Use the remote to control brightness and timing to fit your routine, then allow a brief cool down between sessions. Always follow the manual for setup and safety guidance.
FAQ
Q: What is included in the package?
A: The kit includes the lamp base with 275W infrared lamp, remote, installation hardware, and a user manual.
Q: Can I adjust heat and use timing with the remote?
A: Yes, you can control brightness and set a timer using the remote for convenient sessions.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
