LuxRenew BS Red Light Therapy Face Set – 630nm Red Light + 850nm Near-Infrared Mask
Overview Meet the LuxRenew BS Red Light Therapy Face Set, a compact at‑home LED mask designed to deliver gentle, even...
Vendor:
LuxRenew BS
Product type:
Light Therapy
- £88.16
- £88.16
- Unit price
- per
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Free Shipping
We offer free standard shipping to every province and territory in United Kingdom.
Free Returns
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Seasonal Shipping Delays to Outer Regions
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Description
xOverview
Meet the LuxRenew BS Red Light Therapy Face Set, a compact at‑home LED mask designed to deliver gentle, even light across the face and neck. The device combines two wavelengths—630nm red light and 850nm near‑infrared light—into a single, comfortable session that may support a bright, refreshed appearance.
The mask is crafted from safe silicone for a soft, lightweight fit that rests comfortably on the skin, leaving no marks after wear. Built with medical‑grade LEDs, it’s designed to cover every area of the face and neck, offering comprehensive care in a noninvasive format.
How it Works
The dual‑wavelength design targets surface and near‑surface skin layers with a steady, uniform glow. By delivering two wavelengths simultaneously, the mask creates a balanced light experience that users can tailor to their routine.
Key Features
- Dual wavelengths: 630nm red light paired with 850nm near‑infrared light for a broad treatment spectrum.
- All skin types: Safe, soft silicone material ensures a comfortable fit without leaving marks.
- Customizable sessions: 5 energy levels (E1–E5) and 3 timing options (10/20/30 minutes) to match your routine.
- Portable and safe: Includes a power storage controller for use at home or on the go; avoid using while charging.
- Complete kit: Neck and face set, controller handles, charging cables, fixing straps, eye protection, and instruction manual.
Usage and Benefits
Typical guidance suggests starting with 20 minutes per session, 3–5 times per week. As you notice consistency, you may reduce to 2–3 sessions per week. The design supports use during everyday activities—whether you’re reading, practicing yoga, or traveling—so you can fit care into your schedule.
What’s in the Box
- Neck and face light therapy device
- Controller handle x2
- Charging cable x2
- Fixing strap x5
- Eye protection x1
- Instruction manual x1
LuxRenew BS offers supportive customer service and invites questions to ensure you get the most from your light therapy experience. All skin types may benefit from a gentle, noninvasive routine with this set.
FAQ
Q: How do I use the LuxRenew BS Red Light Therapy Face Set?
A: Use it for 20 minutes per session, 3–5 times weekly at first; cover face and neck; keep the controller charged; do not use while charging.
Q: Is this suitable for all skin types?
A: The silicone mask is soft and comfortable, designed for all skin types, with medical-grade LEDs for broad coverage.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
