KOCASO Full Body Massage Mat with Heat & Vibration – Shiatsu Neck & Foot Massager (Grey)
Experience a versatile full body massage at home Meet the KOCASO Full Body Massage Mat with Heat and Vibration. This...
Vendor:
KOCASO
Product type:
Health Care
- £257.72
- £257.72
- Unit price
- per
Please hurry! Only 5 left in stock
10 customers are viewing this product
Free Shipping
We offer free standard shipping to every province and territory in United Kingdom.
Free Returns
Learn More.
Seasonal Shipping Delays to Outer Regions
Learn More.
Description
xExperience a versatile full body massage at home
Meet the KOCASO Full Body Massage Mat with Heat and Vibration. This thoughtfully designed pad combines 12 massage heads with a wide range of settings to help you target common areas of tension. With adjustable heat, multiple vibration modes, and dedicated neck and foot massagers, you can customize sessions for a spa like feel without leaving your living room.
Smart, customizable relief
The mat offers a broad menu of options so you can tailor each session to your needs. You can mix and match modes to focus on the back, waist, hips, thighs, and legs, while heat adds warmth for comfort on cooler days. This flexibility helps you explore different intensities and rhythms as you unwind after a long day.
- 12 massage heads for comprehensive coverage
- 9 vibration modes to adjust intensity and rhythm
- 9 pinpoint vibration modes for focused relief
- 9 speed levels and 9 intensity levels for fine tuning
- 3 heating levels to add warmth during sessions
- 3 timer settings for sessions of varying length
Two detachable massagers expand the range of use. The neck massager delivers a comfortable massage for the neck, back, arms, and legs, while the foot massager targets feet, calves, and arms. Each massager includes rotating Shiatsu heads, multiple modes, soothing heat, and a 15 minute auto off timer for convenience.
- Detachable neck massage for upper body relief
- Standalone foot massager for lower limbs
- 15 minutes auto off timer for safe use
The kit includes two pillows to support your posture during use — a soft sponge head pillow and an inflatable lumbar pillow that you can adjust to fit your body curve. These extras help you find a comfortable angle whether you are sitting on a chair, couch, or bed.
Two surface options let you choose the feel you want. The cozy Flannel surface offers warmth and softness, while the PU Leather surface provides a sleek look and easy cleaning. An anti slip bottom and adjustable strap keep the mat secure on most surfaces, from recliners to beds to sofas.
When you travel or need to save space, all components detach into a compact storage bag for easy transport. Earplugs are included if you prefer a quieter massage experience. While the mat is not machine washable, you can wipe it clean and store it neatly for the next session.
Designed for home or office use, the KOCASO Full Body Massage Mat offers a flexible and relaxing option for those seeking comfortable moments of relief. Consider it as a thoughtful gift for someone who enjoys practical wellness accessories and a touch of pampering.
FAQ
Q: Is assembly required for the KOCASO Full Body Massage Mat?
A: No assembly is needed. Unfold the mat, place it on a stable surface, plug in, and start your session.
Q: Where can I use this massage mat?
A: The mat works well at home or in the office with an anti slip bottom and adjustable straps to keep it in place.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
