KOCASO Full Body Massage Mat with Heat – Kneading, Vibration, and Detachable Lumbar/Head Pillows
Transform Your Space into a Personal Relaxation Zone The KOCASO Full Body Massage Mat with Heat blends soft comfort with...
Vendor:
KOCASO
Product type:
Health Care
- £151.42
- £151.42
- Unit price
- per
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Free Shipping
We offer free standard shipping to every province and territory in United Kingdom.
Free Returns
Learn More.
Seasonal Shipping Delays to Outer Regions
Learn More.
Description
xTransform Your Space into a Personal Relaxation Zone
The KOCASO Full Body Massage Mat with Heat blends soft comfort with targeted touch. Thickened pillow cloth and secure straps keep the mat in place while you explore a full range of relief from major zones. Nine massage targets cover the back, buttock, waist, thigh, and calf while heating enhances warmth in the lumbar area for cozy sessions. This setup invites you to unwind after a long day and to discover subtle differences in comfort with each use.
Customizable Massage Experience
Personalization is at the core of this mat. You can choose from nine vibration modes and nine point specific settings to shape where and how intensity is applied. Three heating levels pair with nine speed options, giving you precise control over the sensation you prefer. The result is a flexible routine that can adapt from quick, refreshing breaks to longer, more immersive sessions.
Detachable Neck Massage and Foot Kneading
The detachable neck massager features 20 kneading nodes that mimic careful finger pressure, with adjustable knead direction and three speeds. Infrared heating adds warmth to the neck area to help soothe muscles. The built in foot massage uses 32 nodes to target feet, calves, and even arms, with direction options and heating for added comfort.
Comfortable, Convenient, and Ready to Move
An inflatable lumbar pillow lets you tailor height and support for your lower back. The soft velvet surface feels plush against the skin and the entire system is designed for use on chairs, beds, couches, or the floor. When you are ready to go mobile, a carry bag with handles makes it easy to store and transport the components separately or as a whole.
Smart Features and Safety Notes
The built in timer offers auto shut off at 10 20 or 30 minutes to suit your schedule. Neck and foot massage sessions include 15 minute auto off for safety and convenience. A gentle vibration massage system with kneading is clearly described as a relaxed option rather than a deep shiatsu experience. The surface is not machine washable; follow care guidelines to preserve softness and function. Two earplugs are included for a quieter session when desired.
What You Get and How It Fits Your Life
- Versatile for home or office use and easy to store when not in use
- Ideal gift idea for loved ones on special occasions
- Includes back, hip, waist, thigh, calf touch points plus heated lumbar warmth
- Detachable neck massager and foot kneading keep options flexible
FAQ
Q: What is included with the KOCASO Full Body Massage Mat with Heat?
A: A detachable neck massager, inflatable lumbar pillow, two earplugs, and a carry bag for easy setup.
Q: What massage options does the mat offer?
A: Nine vibration modes, nine point selections, and three heating levels for customizable patterns.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
