Goodtar Hot Stones Massage Set with Warmer Kit – 6pc Basalt Stones for Home Spa
Overview Elevate your at‑home spa routine with the Goodtar Hot Stones Massage Set with Warmer Kit. This 6‑piece system centers...
Vendor:
Goodtar
Product type:
Health Care
- £73.06
- £73.06
- Unit price
- per
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Description
xOverview
Elevate your at‑home spa routine with the Goodtar Hot Stones Massage Set with Warmer Kit. This 6‑piece system centers around a sturdy hot stone warmer that uses an aluminum plate to heat stones efficiently and distribute warmth evenly. The basalt stones are designed to heat quickly and retain heat, helping you establish a soothing ritual in your own space. The natural bamboo case adds a touch of calm while making cleaning and storage simple.
What’s in the box
- Hot stone warmer
- 6 basalt massage stones
- Power cord (110V use)
- User manual
Key features and heating performance
- 15–30 minutes heating time with an aluminum plate base for faster, more even warmth.
- Stones designed to heat quickly and hold heat longer for extended sessions.
- Easy to clean: aluminum plate and natural bamboo case simplify maintenance with mild cleaners like alcohol.
- Detachable power cord with an on/off switch for simple storage and portability, ideal for travel.
- Power indicator light enhances safe, at‑a‑glance operation.
How to use and care
- Safety first: heat to about 140°F (60°C) ± 10°C (±18°F) and test the temperature with your hand before use.
- If the stone feels too hot, place it on a towel and allow it to cool to a comfortable temperature.
- Wipe stones and aluminum plate with alcohol for a quick clean after use; keep the bamboo case dry.
- Follow the included manual for setup and care to maintain performance over time.
- Warranty and support: One‑year coverage from the purchase date with responsive customer service.
Why you might choose Goodtar
This kit is suited for home use, athletes, and casual spa settings, offering a complete, neatly packaged solution that emphasizes warmth, ease of use, and portability. While experiences vary, the system is designed to support a calming, heat‑driven routine that many users find convenient and enjoyable in their own space.
Notes
Temperature guidance is provided to help you tailor sessions to your comfort level. The combination of rapid heating, heat retention, and a durable build aims to support a relaxing practice without the need for professional equipment.
FAQ
Q: What is included in the Goodtar Hot Stones Massage Set with Warmer Kit?
A: The set includes a hot stone warmer, six basalt stones, a 110V power cord, and a user manual.
Q: How should I heat and use the stones safely?
A: Preheat to 140°F (60°C) max, test with your hand, adjust with a towel if needed, and follow the manual for best results.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
