FOLOKE LED Light Therapy Mask — Red 630±5nm & Near Infrared 830nm for Home Use
Overview The FOLOKE LED Light Therapy Mask is a compact, home wearable device that delivers two wavelengths across a comfortable...
Vendor:
FOLOKE
Product type:
Light Therapy
- £100.10
- £100.10
- Unit price
- per
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Free Shipping
We offer free standard shipping to every province and territory in United Kingdom.
Free Returns
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Seasonal Shipping Delays to Outer Regions
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Description
xOverview
The FOLOKE LED Light Therapy Mask is a compact, home wearable device that delivers two wavelengths across a comfortable facial field. The red light operates at 630±5 nm and the near-infrared (NIR) light at 830 nm, providing a calm, even glow intended to complement your skincare routine. Designed for home use, the system emphasizes a cool, narrow band of light that covers the entire face for a uniform treatment experience.
Design and Comfort
The mask is built from flexible silicone and features two distinct surfaces: an inner skin-contact layer and an outer silicone shell. A velcro strap system lets you secure the mask with ease, keeping it in place without sacrificing comfort. The dual-surface construction is designed to balance skin contact with durability, helping you slip into a routine quickly.
The core module is a controller with a rechargeable Lithium battery. When the battery is charging, operation is paused. The controller manages on-off control and power delivery to the LEDs. The unit requires a compatible mains adapter (not included) with input 100-240V AC, output DC 5V, 2A, to keep the device ready for use between sessions.
What to Expect in Everyday Use
- Simple, user-friendly routine you can fit into mornings or evenings.
- Even light distribution across facial contours thanks to the two-wavelength LED array.
- Lightweight, home-friendly design that’s easy to put on and take off during your skincare ritual.
Practical Tips and How to Use
- Charge the controller fully before first use and for consistent performance between sessions.
- Position the mask comfortably, secure with Velcro, and use the controller to power on off as needed.
- Pair the device with your preferred routine and products, keeping in mind that results can vary.
Care, Safety, and What’s Included
The silicone construction is designed for repeated home use and easy cleaning between sessions. Always use a compatible adapter and follow the charging guidelines to ensure safe operation. This product is designed for personal, non-clinical use as part of a skincare routine.
In the Box and Real-Life Scenarios
- Compact, travel-friendly design for your nightstand or bathroom shelf.
- Ideal for a gentle, non-invasive addition to your daily routine after cleansing.
- Quiet, minimal setup that fits into a busy schedule without requiring specialized equipment.
Note that individual results may vary. The technology is intended to support a consistent skincare routine and tone the overall look of the skin, rather than guaranteeing specific outcomes. With regular use and proper care, you may experience a familiar glow after sessions as part of your personal routine.
What You Get
- FOLOKE LED Light Therapy Mask with two-wavelength LEDs
- Rechargeable controller with built-in battery
- Adjustable Velcro strap system
- Power adapter suitable for 100-240V AC input
- User guide for setup and care
FAQ
Q: What wavelengths does the FOLOKE LED Light Therapy Mask use?
A: It emits red light at 630±5 nm and near-infrared light at 830 nm for home use.
Q: How do I wear and power the mask?
A: Wear the silicone mask with Velcro straps for a secure fit; use the controller to power on/off; charge with the included adapter; operation is not available while charging.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
