Dowin Far Infrared Heating Pad with Jade Stones – Weighted, Vibrating, 20x24
Overview Meet the Dowin Far Infrared Heating Pad, a versatile at-home therapy piece designed for the neck and shoulders. This...
Vendor:
Dowin
Product type:
Health Care
- £132.79
- £132.79
- Unit price
- per
Please hurry! Only 5 left in stock
10 customers are viewing this product
Free Shipping
We offer free standard shipping to every province and territory in United Kingdom.
Free Returns
Learn More.
Seasonal Shipping Delays to Outer Regions
Learn More.
Description
xOverview
Meet the Dowin Far Infrared Heating Pad, a versatile at-home therapy piece designed for the neck and shoulders. This pad blends natural jade stones with gravity beads for a comforting weighted feel, and it adds a built-in vibration function to round out the experience with deeper relaxation.
Designed to be flexible and calming, the pad combines heat, weight, and motion to create a soothing session that can be tailored to your liking. The soft fleece cover adds skin-friendly comfort while helping heat stay close to the body for longer sessions.
Natural jade stones and heat retention
The pad uses natural jade stones that retain warmth and offer a smooth, grounding sensation as heat builds. The result is a gentle warmth that can feel comforting after a long day or a tough workout. Jade’s smooth texture also adds to the tactile experience of heat therapy.
Weighted comfort with gravity beads
Weight is provided by gravity beads, with the larger 20x24 inch version weighing about 6.3 lbs and the 12x24 inch variant at about 5 lbs. The added weight yields a gentle pressure that encourages a calmer, more relaxed posture during use.
- Soft weighted pressure that supports comfortable positioning
- Even heat distribution across larger areas
Vibration function for a deeper session
The built-in vibration feature complements heat and weight to address areas of tension. The vibration can help you focus on stubborn knots and can contribute to a more immersive, calming routine.
Three heat levels and three vibration modes
Where you start is up to you. The pad offers three heat settings and three vibration modes, allowing you to find a combination that feels right for your body and mood on any given day.
Soft fleece fabric for comfort
Crafted with plush, quilted fleece, the surface is gentle against the skin and helps retain heat for longer sessions. The fabric feels cozy and breathable, making it suitable for extended use without irritation.
Usage ideas and tips
Place the pad across the neck and shoulders or across other target areas. Start with a low heat setting and gentle vibration, and adjust as you go to find your preferred balance of warmth, pressure, and motion. Always use on clean, dry skin and follow safety guidelines for electrical products.
Who may enjoy this
Ideal for anyone seeking a comforting, multi-sensory heat experience at home, including after desk work, athletic activities, or travel days when muscles feel stiff or tense.
FAQ
Q: What are the dimensions and weight of the Dowin heating pad?
A: It measures 20x24 inches and weighs 6.3 lbs, designed for neck and shoulder coverage.
Q: How do the jade stones and gravity beads enhance the experience?
A: Jade stones provide gentle warmth, while gravity beads offer soft weighted pressure for comfort.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
