Comfytemp Large Ice Pack for Neck & Upper Back – 50% More Coverage, Straps Included
Overview Meet the Comfytemp Large Ice Pack, a versatile wrap designed to target the neck, shoulders, and upper back. Sized...
Vendor:
Comfytemp
Product type:
Health Care
- £67.03
- £67.03
- Unit price
- per
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Free Shipping
We offer free standard shipping to every province and territory in United Kingdom.
Free Returns
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Seasonal Shipping Delays to Outer Regions
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Description
xOverview
Meet the Comfytemp Large Ice Pack, a versatile wrap designed to target the neck, shoulders, and upper back. Sized for broad coverage, it helps you apply cooling or warming therapy where it matters most. The wrap is suitable for men and women, with a neck opening around 6.5 inches and a shoulder span about 19 inches, providing a comfortable, unisex fit for a range of body types and activities.
Designed for versatility, this wrap supports 3-in-1 therapy: hot, cold, or alternating treatments. The reusable gel pack remains smooth and pliable after freezing, enabling longer sessions of cooling or warming without stiffness. This makes it a practical addition to a wellness routine, whether you’re recovering from a workout, managing daily neck tension, or seeking comfort after a long day at work.
Key design details focus on staying in place and delivering consistent relief. The front-locked gel helps reduce slipping, and two adjustable straps (13" to 18" each) let you customize the fit for neck and shoulder comfort during work, workouts, or recovery. With a weight of about 3.85 lbs, the wrap stays build-friendly yet comfortable for extended use.
Key benefits
- 50% more coverage around the neck, shoulders, and upper back with 6.5" neck width and 19" shoulder span.
- 50% more gel for colder, longer-lasting relief that stays smooth during use.
- 30% more front gel to counter backward pull and reduce slipping.
- Two adjustable straps for a secure, personalized fit.
- 3-in-1 hot/cold therapy for flexible recovery options.
- Reusable, soft, flexible gel wrap designed for daily use.
- Durable construction with leak-proof performance and double-edge stitching.
- Unisex design ideal for a wide range of bodies; weighs about 3.85 lbs.
Who it’s for
- Athletes seeking post-workout relief for neck and upper back soreness.
- Office workers needing relief from neck tension and posture fatigue.
- Outdoor enthusiasts and active individuals looking for versatile hot/cold therapy.
- Seniors or caregivers wanting an everyday recovery aid at home.
Use scenarios
- After training or sports to ease shoulder and upper back tightness.
- During long workdays to soothe neck discomfort and fatigue.
- As part of a daily recovery routine following activities that stress the upper body.
- As a reusable addition to self-care routines focused on comfort and resilience.
Note: This is a supportive recovery accessory and not a medical device. Individual results may vary.
FAQ
Q: What makes the Comfytemp Large Ice Pack different from standard packs?
A: It offers 50% more coverage, extra gel for longer sessions, and a front-locked gel design to reduce slipping.
Q: How do I use and care for the wrap?
A: Wear the wrap with the straps tightened for a secure fit; it’s reusable and easy to clean after use.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
