Azang 100% Silk Wireless Heated Eye Mask with Cooling – 3 Heat Settings, Adjustable & Washable (Pink)
Total Eye Care, Warmth and Cool Reset Meet the Azang 100% Silk Wireless Heated Eye Mask with Cooling, a versatile...
Vendor:
Azang
Product type:
Health Care
- £70.49
- £70.49
- Unit price
- per
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Free Shipping
We offer free standard shipping to every province and territory in United Kingdom.
Free Returns
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Seasonal Shipping Delays to Outer Regions
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Description
xTotal Eye Care, Warmth and Cool Reset
Meet the Azang 100% Silk Wireless Heated Eye Mask with Cooling, a versatile relaxation companion designed to fit into your daily routine. With three adjustable heat levels and a built-in 8‑minute cold gel insert, you can tailor a soothing session that suits your mood, whether you’re unwinding after a long screen day or giving your morning routine a gentle wake‑up nudge.
In practice, users have described the experience as a calm beacon at the end of a busy day: the soft warmth drifts across the lids, the cooling interval leaves a refreshed feeling, and the overall effect is a gentle pulse of calm without pressure. The aim is to offer a pleasant, personal ritual that you can adjust to your needs, not a guaranteed outcome.
Silk Comfort for Sensitive Skin
The shell is crafted from a hypoallergenic, OEKO-TEX certified 100% silk fabric. Its natural protein composition provides a smooth, non-irritating touch that helps retain moisture, which may help maintain a radiant look as you rest. Expect a lightweight, breathable feel against the skin, with a focus on comfort during longer wear sessions.
- Three heat settings for customizable comfort (107.6°F, 125.6°F, 143.6°F).
- 8-minute cooling gel insert to help refresh and reduce morning puffiness.
- Pure silk shell that’s gentle on sensitive skin and helps retain moisture.
Thoughtful, User‑Friendly Design
The eye mask ships with a secure adjustable Velcro strap, sized roughly 9.45 inches long by 3.94 inches wide, ensuring a snug fit for most users. The silk cover is removable and hand‑washable, while the gel pad is easy to wipe clean. A compact travel pouch keeps the mask protected on the go.
- Removable, washable silk cover for easy maintenance.
- Gel pad is wipe-clean for quick refreshes between sessions.
- Compact, travel-friendly design with a protective pouch.
Safe, Smart, and Travel-Ready
Designed with convenience in mind, the heating function auto-shuts off after 15 minutes to prevent overheating. USB‑C recharge means a full charge in about two hours, delivering multiple therapy sessions per charge. This makes it a practical companion for travelers, remote workers, or a soothing bedtime routine.
- 15-minute auto‑shutoff for worry-free use.
- USB‑C rechargeable; a full charge supports several sessions.
- Compact, travel-friendly for use at home or away.
A Thoughtful Gift for Eye Wellness
Whether someone spends long hours before screens or travels frequently, this mask offers a refined, professional-style relief at home. It’s a considerate gift for those who value self‑care and a relaxing ritual at the end of the day.
What You Receive
Azang stands behind its product with a responsive support team, ready to assist you as you refine your relaxation routine. If there’s anything to improve, your feedback helps shape a better experience.
FAQ
Q: What heat settings does the Azang silk eye mask offer?
A: Three adjustable heat levels: 107.6°F, 125.6°F, and 143.6°F.
Q: Is the eye mask easy to clean and travel-friendly?
A: Yes. The silk cover is removable and hand-washable, and USB-C charging supports multiple sessions on the go.
Shipping & Return
xReturn Window
We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return, even if the issue is caused by the seller.
Eligibility
To be eligible for a return, your item must be unused, unopened, and in its original packaging. The safety seal on supplement products must remain intact for hygiene reasons. Proof of purchase is required.
We do not accept returns for opened products, used items, or products damaged by customer handling. Only sealed and unused products that arrive undamaged qualify for return.
Damages and Issues
Please inspect your order upon delivery and contact us immediately at britishvita.uk@gmail.com if your item arrives damaged, defective, incorrect, or expired. We will resolve the issue promptly.
Customer-caused damage, opened items, or improperly stored items cannot be returned or refunded.
How to Start a Return
To initiate a return, contact us at britishvita.uk@gmail.com. Once your request is approved, you will receive a Return Authorisation (RMA), instructions, and—where applicable—a prepaid return label.
Returns sent without prior approval will not be accepted.
Return Address (UK Warehouse – Product Returns)
British Vita – Returns Department
6 Shea Way, Newark
DE 19713, United States
Company Location (Not a Return Address)
British Vita – Headquarters
82 A James Carter Road
Mildenhall, Bury Saint Edmunds
IP28 7DE, United Kingdom
Exceptions / Non-Returnable Items
The following items cannot be returned:
- Opened or unsealed supplement products
- Items damaged by customer use or mishandling
- Perishable or food items
- Custom or personalised goods
- Gift cards
- Hazardous or flammable materials
- Sale or clearance items
Exchanges
For exchanges, please return the original item first. Once your return is accepted, you may place a new order for the replacement product.
European Union 14-Day Cooling-Off Period
If your order is delivered to an EU country, you have 14 days to cancel or return it for any reason. Items must remain unused, unopened, and in their original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days.
Please allow additional time for your bank or card issuer to finalise the refund. If 15 business days pass after approval and you still have not received your refund, contact us at britishvita.uk@gmail.com.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Most parcels arrive within this timeframe. |
| Remote Areas, Highlands & Islands | 6–10 business days | Delivery times may vary based on courier routes. |
| Exceptional Circumstances | 6–10 business days | Possible during severe weather or postal delays. |
While most packages arrive promptly, British Vita cannot guarantee exact delivery dates due to factors outside our control (weather, strikes, courier delays).
Shipping
Thank you for shopping with British Vita.
We proudly provide fast, reliable, and completely free delivery across the United Kingdom.
This policy explains how we handle order processing, delivery timeframes, and shipping terms for all UK-based purchases.
Shipping Coverage
We currently ship exclusively within the United Kingdom, including:
- England
- Scotland
- Wales
- Northern Ireland
Deliveries are available for residential and business addresses, as well as P.O. Boxes.
We do not offer international shipping at this time.
Free UK Shipping
All orders include free standard shipping with no minimum spend required.
No additional courier, handling, or service fees apply.
Processing Time
Orders are processed within 2–3 business days (Monday–Friday) after payment confirmation.
You will receive:
- an Order Confirmation Email once your purchase is placed
- a Shipping Confirmation Email with tracking details after dispatch
During peak seasons (holidays, promotions), processing may extend up to 5 business days.
Estimated Delivery Times
We work with trusted UK courier partners, including Royal Mail, Evri, DPD, and Parcelforce.
| Delivery Area | Estimated Delivery Time | Notes |
|---|---|---|
| UK Mainland | 3–5 business days | Total delivery timeframe including processing + transit |
| Remote Areas, Highlands & Islands | 6–10 business days | Transit may vary depending on courier routes |
| Exceptional Circumstances | 6–10 business days | Weather events, strikes, or postal delays |
While most parcels arrive promptly, British Vita cannot guarantee exact delivery dates due to courier or weather-related factors.
Tracking Your Order
Once dispatched, you will receive an email with your tracking number and courier information.
Use the tracking link to monitor your delivery status.
If you have not received tracking details within 5 business days, please contact us:
📧 britishvita.uk@gmail.com
Delays and Delivery Issues
Delivery delays may occur due to:
- severe weather
- courier network disruptions
- seasonal congestion
If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team.
Incorrect Addresses or Failed Deliveries
Please ensure that the shipping address provided is complete and accurate.
Parcels returned due to incorrect addresses may require additional time for redelivery.
If a package is returned to our warehouse, we will contact you to arrange redelivery.
Damaged or Missing Packages
If your parcel arrives damaged or items are missing, please notify us within 48 hours:
📧 britishvita.uk@gmail.com
Please include:
- your order number
- a description of the issue
- photos (if applicable)
We will resolve the issue as quickly as possible.
Contact Us
British Vita – Customer Service
📍 82 A James Carter Road, Mildenhall, Bury Saint Edmunds, IP28 7DE, United Kingdom
✉️ britishvita.uk@gmail.com
